Privacy policy

Protecting Your Privacy, Respecting Our Community

Last Updated/Effective Date: October 21, 2026

The Sisters of Perpetual Indulgence, Inc. ("SPI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

As an all-volunteer, community-centered nonprofit organization, we recognize that trust is essential to our mission. We believe that everyone who visits our website, supports our charitable work, participates in our events, or connects with our community deserves transparency about how their information is collected, used, and protected.

This Privacy Policy explains our practices concerning personal information collected through TheSisters.org, our online forms, fundraising activities, and related digital services.

1. INFORMATION WE COLLECT

We may collect personal information in the following circumstances:

Information You Provide Voluntarily

When you contact us, subscribe to communications, make a donation, register for an event, or otherwise engage with SPI, you may provide:

  • Your name and contact information, including email address, mailing address, or telephone number.

  • Donation information, including contribution amounts, dates, transaction references, and payment-related details.

  • Newsletter subscriptions, event registrations, and communication preferences.

  • Messages, inquiries, applications, submissions, or other information you choose to share with us.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform or enabled services, including:

  • Internet Protocol (IP) address.

  • Browser type, operating system, and device information.

  • Pages visited, referring websites, and general website activity.

  • Cookies and similar technologies used for website operation, analytics, or other disclosed purposes.

Sensitive Information

Because SPI serves LGBTQ+ communities and engages in outreach involving health, identity, sexuality, and other personal subjects, some information voluntarily shared with us may be sensitive.

We seek to minimize the collection of sensitive personal information and limit access to individuals who require it for legitimate organizational purposes.

We do not require visitors to disclose their sexual orientation, gender identity, HIV status, religious beliefs, or other sensitive personal characteristics simply to browse our website.

2. HOW WE USE INFORMATION

SPI may use personal information to:

  • Process donations, maintain contribution records, and issue appropriate acknowledgments or tax receipts.

  • Respond to inquiries, requests, and correspondence.

  • Send newsletters, event announcements, fundraising appeals, and organizational updates to subscribers or other recipients where permitted.

  • Coordinate volunteer activities, community events, and organizational programs.

  • Maintain website security, prevent fraud, and address technical problems.

  • Understand website performance and improve accessibility, functionality, and user experience.

  • Maintain records and comply with applicable legal, accounting, and nonprofit reporting obligations.

We do not use personal information for purposes materially inconsistent with those described here without providing any notice or consent required by applicable law.

3. DONATIONS AND PAYMENT PROCESSING

SPI uses third-party fundraising and payment services, including Givebutter, to facilitate online donations and related fundraising activities.

When making a contribution, donors may be directed to or interact with a third-party platform that collects payment information and processes transactions under its own privacy and security practices.

SPI may receive information necessary to acknowledge donations, maintain financial records, administer recurring contributions, and communicate with supporters.

Payment card and banking information is handled by the applicable payment processor. SPI does not intentionally collect full payment card numbers through its general website contact or subscription forms.

Donors should review the privacy policies and applicable terms of the fundraising platform used for their transaction.

4. EMAIL COMMUNICATIONS

Visitors may choose to subscribe to SPI newsletters, announcements, or other electronic communications.

We may use email communication platforms to manage subscriber lists, distribute messages, and evaluate communication performance.

You may unsubscribe from promotional email communications using the unsubscribe link included in applicable messages or by contacting info@thesisters.org.

Unsubscribing from promotional messages may not prevent necessary administrative communications relating to an existing donation, transaction, registration, or inquiry.

5. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website traffic, and enable third-party services.

Depending on their purpose, these technologies may include essential, functional, analytics, or marketing-related cookies.

Where required by applicable law, we will seek consent before activating nonessential cookies or similar tracking technologies.

For additional information about these technologies and available choices, please review our Cookie Policy.

6. SHARING AND DISCLOSURE OF INFORMATION

SPI does not sell or rent its supporter or subscriber lists to data brokers or unrelated organizations.

We may disclose relevant personal information to service providers working on our behalf, including:

  • Website hosting and infrastructure providers.

  • Donation and payment-processing platforms.

  • Email and communication service providers.

  • Event registration and administrative service providers.

  • Technical support, security, and website analytics providers.

These providers may process information as necessary to deliver their services and are subject to applicable contractual terms and legal obligations.

We may also disclose information when legally required, to protect the rights or safety of individuals, to investigate misuse of our services, or with your direction or consent.

External platforms may independently collect information according to their own privacy notices when you visit or interact with them.

7. DATA SECURITY

SPI takes reasonable administrative, technical, and organizational measures appropriate to the information we maintain to reduce the risk of unauthorized access, disclosure, alteration, or loss.

Access to personal information should be limited to authorized individuals whose responsibilities require it.

No website, electronic transmission, or storage system can be guaranteed completely secure. We encourage visitors to avoid transmitting highly sensitive information through ordinary website forms or unencrypted email.

8. DATA RETENTION

We retain personal information only as long as reasonably necessary for its original purpose, legitimate organizational operations, applicable record-keeping requirements, dispute resolution, or legal obligations.

Donation and financial records may need to be retained longer than general website inquiries or newsletter subscription records.

When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely archive it, as appropriate.

9. YOUR PRIVACY CHOICES

You may contact SPI to request:

  • Access to personal information we maintain about you.

  • Correction of inaccurate or outdated information.

  • Deletion of personal information where appropriate and legally permissible.

  • Removal from promotional mailing lists.

  • Information about our privacy practices.

We will review requests and respond within a reasonable period consistent with applicable law. Some information may need to be retained for legal, financial, security, or administrative reasons.

To submit a request, email info@thesisters.org with "Privacy Request" in the subject line.

We may request reasonable verification before disclosing, correcting, or deleting personal information.

10. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not specifically directed toward children under 18.

We do not knowingly solicit personal information from children under 18 through our general website services without any consent required by applicable law.

If you believe personal information concerning a child has been collected improperly, please contact us so we can review the circumstances and take appropriate action.

11. EXTERNAL WEBSITES AND SERVICES

Our website may link to third-party websites, social media platforms, fundraising services, archival collections, and community organizations.

SPI does not control the privacy practices of independently operated websites. Visitors are encouraged to review those services' privacy notices before submitting personal information.

12. INTERNATIONAL VISITORS

SPI is based in San Francisco, California, United States.

If you access our website from outside the United States, information submitted to SPI or our service providers may be processed or stored in the United States or other jurisdictions where those providers operate.

Where international privacy laws apply to our activities, SPI will seek to comply with the applicable requirements.

13. CHANGES TO THIS POLICY

We may revise this Privacy Policy as our website, services, organizational practices, or legal obligations change.

Updates will be published on this page with a revised effective date. Material changes will be communicated through additional notice when required by applicable law.

14. CONTACT INFORMATION

For privacy-related inquiries or requests:

The Sisters of Perpetual Indulgence, Inc.
584 Castro Street, #392
San Francisco, CA 94114
United States

Email: info@thesisters.org
Website: https://www.thesisters.org

For general organizational inquiries, please visit our Contact page.